Grow

More real reviews from real customers

An automated system that invites every customer to leave a review — and smart responses to every one that comes in.

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The problem

You’re not getting the reviews you deserve

You do great work, but your Google rating doesn’t show it. Happy customers leave without reviewing. The odd negative review sits at the top, and you don’t know how to respond. Meanwhile, your competitor with half your skills has twice your reviews.

What we do

How we grow your reviews

Automated review invitations

After every job, your customers receive a simple, friendly invitation to leave a review. Invitations go to all customers — we never filter by sentiment.

AI-drafted review responses

Every review gets a thoughtful, personalised response drafted by AI and approved by our team. Positive reviews are acknowledged; negative reviews are addressed professionally.

Multi-platform coverage

We manage reviews across Google, Facebook, and industry-specific platforms relevant to your business.

Deliverables

What you get each month

  • Automated post-job review invitation system
  • AI-drafted responses to every review, across all platforms
  • Monthly review growth report (new reviews, rating trend, response rate)
  • Alerts for new negative reviews so nothing slips through

In practice

What this looks like

Illustrative example based on typical engagements

Melbourne plumber

A sole-trader plumber had a 3.2-star rating with only 12 reviews — two of which were fake. We set up automated invitations and responded to every review.

  • 3.2 → 4.6 stars in 4 months
  • 58 new genuine reviews in the first quarter

FAQ

Common questions

Do you only invite happy customers?

No. Invitations go to all customers after every job. Filtering by sentiment would be misleading and we don’t do it.

Can you remove negative reviews?

We cannot remove genuine reviews from real customers. If a review is fake, defamatory, or violates platform policies, we can flag it through official dispute channels. See our disputes service for details.

Which platforms do you cover?

Google, Facebook, and the main industry review sites relevant to your trade. We’ll recommend the right platforms during your audit.

Ready to get started?

Start with a free audit. We'll review your online presence and recommend the right plan for your business.

Get your free audit