Protect

Know the moment something changes

24/7 monitoring across Google, Facebook, and review sites. You’ll never be the last to know about a new review or listing change.

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The problem

You don’t know what’s being said about you

A fake review landed three weeks ago and you only just noticed. Your Google listing hours are wrong and you didn’t know. A competitor left a fake 1-star review and it’s been sitting at the top of your profile, turning away customers. By the time you find out, the damage is done.

What we do

What we monitor

Review alerts

Instant notifications when a new review appears on any of your monitored platforms. You see it the moment it goes live.

Listing accuracy

We watch for unauthorised changes to your business name, address, phone number, hours, and categories across Google and other directories.

Search result tracking

We track what appears on page one when someone Googles your business name — and alert you to any changes.

Deliverables

What you get each month

  • 24/7 monitoring across Google, Facebook, and key review sites
  • Instant alerts for new reviews (email or SMS)
  • Listing accuracy checks across directories
  • Monthly monitoring report with trends and recommendations
  • Escalation to dispute handling if a policy-violating review is detected

In practice

What this looks like

Illustrative example based on typical engagements

Real estate agency

A real estate agency had three fake reviews from a disgruntled competitor that went unnoticed for months. Our monitoring caught a fourth fake review within minutes of posting.

  • New reviews detected within 5 minutes of posting
  • 3 fake reviews identified and flagged for dispute

FAQ

Common questions

Which platforms do you monitor?

Google, Facebook, and the main industry review sites relevant to your trade. We’ll recommend the right set during your audit based on where your customers actually leave reviews.

What happens when a fake review is detected?

We alert you immediately and, if included in your plan, escalate it to our dispute handling service. We flag fake, defamatory, or policy-violating reviews through each platform’s official dispute channels.

Can I get alerts on my phone?

Yes. We can send alerts via email or SMS — whichever you prefer. Most clients opt for both.

Ready to get started?

Start with a free audit. We'll review your online presence and recommend the right plan for your business.

Get your free audit